Privacy Policy — fastbaji

1. Data We Collect

fastbaji collects personal data from players in Bangladesh through a number of channels: directly when you register an account or contact support, automatically when you use the platform, and from third-party sources where permitted by applicable law. The categories of personal data we collect are described in detail below.

1.1 Registration and Identity Data

When you create a fastbaji account via the fastbaji Login page, we collect the following information: your full legal name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, or Khulna), a valid mobile number, and a username and password of your choosing. This data is collected because it is necessary to create and manage your account, verify that you meet the 18+ age requirement, and comply with our obligations to prevent fraud and money laundering.

1.2 Identity Verification Documents

fastbaji may request copies of government-issued identity documents — such as your National Identity Card (NID), passport, or birth certificate — to verify the accuracy of the information provided at registration. Document images are processed solely for verification purposes and are stored in encrypted form for no longer than necessary to complete the verification process and satisfy record-keeping obligations.

1.3 Payment and Transaction Data

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, we collect the mobile wallet account number associated with the transaction, the transaction reference number issued by your mobile financial service provider, the amount in BDT, and the timestamp of the transaction. We do not store full mobile wallet PINs or passwords. Payment data is used exclusively for transaction processing, fraud detection, and responding to payment disputes.

1.4 Usage and Technical Data

We automatically collect certain technical data when you access fastbaji, including your IP address, device type and operating system, browser type and version, pages visited and time spent on each page, game sessions initiated (including game title, wager amounts, and outcomes), and session start and end times. This data is used to maintain platform security, detect unusual access patterns, optimise the user experience, and generate aggregate performance analytics.

1.5 Communications Data

If you contact fastbaji support via live chat or email, we retain a record of the conversation — including your name, contact details as provided, the content of your messages, and the timestamp of each exchange. This data is retained to ensure continuity of support, to train and quality-assure our support team, and to maintain an accurate record in the event of a dispute.

1.6 Summary of Data Categories

2. How We Use Your Data

fastbaji processes your personal data only for lawful, specified, and legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are set out below.

• Account creation and management: To open your account, authenticate your identity at login, manage your account settings and preferences, and maintain accurate records of your account history.
• Transaction processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and Upay; to apply bonus credits to your account; and to generate transaction records for your review.
• Age and identity verification: To confirm that you are 18 years of age or older and that the identity information you provided at registration is accurate, as required by our responsible gaming commitments.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, money laundering, and other activities that violate our Terms & Conditions or applicable law.
• Customer support: To respond to your queries, resolve disputes, process account closure requests, and maintain a record of our communications for quality assurance and audit purposes.
• Responsible gaming: To monitor gaming patterns for signs of problem gambling and to administer voluntary tools such as deposit limits, session reminders, and self-exclusion where requested by you.
• Legal and regulatory compliance: To maintain records as required by applicable law and to respond to lawful requests from competent authorities.
• Platform improvement: To analyse aggregate, anonymised usage data for the purpose of improving platform performance, game selection, and the overall player experience.
• Direct communications: To send you transactional notifications (such as deposit confirmations and withdrawal receipts) and, where you have opted in, promotional communications about offers relevant to your interests on fastbaji.

3. Data Sharing & Disclosure

fastbaji does not sell, rent, or trade your personal data to any third party. We may, however, share your data with a limited number of trusted parties in the circumstances described below. In all cases, data sharing is governed by strict data processing agreements that require recipients to protect your information to the same standard applied by fastbaji.

3.1 Game and Technology Providers

To deliver the games and services available on fastbaji, we work with licensed game studios and technology infrastructure providers. These providers may process limited technical data — such as session tokens and game round identifiers — strictly for the purpose of delivering game content and ensuring fair play outcomes. They do not receive your full identity profile, payment data, or communications history.

3.2 Payment Processing Partners

When you initiate a deposit or withdrawal, your transaction data is shared with the relevant mobile financial service — bKash, Nagad, Rocket, or Upay — to process the payment. These providers are independent data controllers for the information you share with them directly through their own platforms and are subject to their own privacy policies.

3.3 Identity Verification Services

Where required for age or identity verification, fastbaji may use third-party verification service providers. These providers receive only the minimum data necessary to complete the verification check and are contractually prohibited from using your data for any other purpose.

3.4 Legal and Regulatory Disclosure

fastbaji may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by a valid legal obligation, court order, or government request. We will notify affected players of any such disclosure to the extent permitted by law.

4. Cookies & Tracking

fastbaji uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse how the site is used. This section explains the types of cookies we use and the purpose of each.

4.1 Types of Cookies We Use

4.2 What We Do Not Use

fastbaji does not use third-party advertising cookies, behavioural targeting pixels, or cross-site tracking technologies. We do not share cookie data with social media platforms or external advertising networks. Analytics data derived from cookies is aggregated and anonymised before analysis; it is never used to build individual player profiles for marketing purposes.

4.3 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in and using core platform features. Disabling functional cookies may cause your preferences to reset between sessions. Disabling analytics cookies has no effect on your ability to use fastbaji but reduces our ability to improve the platform based on aggregated usage patterns.

5. Data Retention

fastbaji retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of personal data we hold.

• Account and identity data: Retained for the lifetime of your account and for a period of 5 years following permanent account closure, to satisfy any residual legal or regulatory record-keeping obligations.
• Identity verification documents: Retained for no longer than 90 days after successful verification is confirmed, unless a longer period is required by applicable anti-money-laundering regulations.
• Payment and transaction records: Retained for 7 years from the date of the transaction, in accordance with standard financial record-keeping requirements.
• Technical and usage logs: Retained for a rolling period of 12 months from the date of collection, after which they are deleted or anonymised.
• Support communications: Retained for 3 years from the date of the most recent interaction in a support thread, or for the lifetime of the account if longer.
• Marketing consent records: Retained for the duration of your account plus 3 years, to demonstrate compliance with consent requirements in the event of a query.

6. Security Measures

fastbaji employs a layered approach to data security, combining technical controls, administrative safeguards, and organisational policies designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6.1 Technical Safeguards

• SSL/TLS encryption: All data in transit between your device and fastbaji servers is encrypted using industry-standard SSL/TLS protocols.
• Encryption at rest: Sensitive personal data — including identity documents and payment records — is encrypted in storage using strong cryptographic algorithms.
• Access controls: Access to personal data within fastbaji systems is restricted to authorised personnel only, on a strictly need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Intrusion detection: Our infrastructure is monitored continuously for anomalous activity, unauthorised access attempts, and indicators of compromise.
• Regular security reviews: Our systems and procedures are reviewed periodically against current best practices for data security in the online gaming sector.

6.2 Your Role in Security

While fastbaji takes all reasonable technical and organisational measures to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure. We strongly recommend that you choose a strong, unique password for your fastbaji Login, enable two-factor authentication if available, and never share your login credentials with any other person. If you suspect unauthorised access to your account, contact support immediately at support@fastbaji.

6.3 Data Breach Response

In the unlikely event of a data breach that poses a risk to the rights and freedoms of affected players, fastbaji will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. Notifications will be sent to the primary contact information held on file and will include a plain-English description of the nature of the breach, the categories of data affected, and the steps we are taking to address it.

7. Your Privacy Rights

As a registered player on fastbaji, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at support@fastbaji. We will acknowledge all requests within 5 business days and aim to resolve them within 20 business days.

7.1 Right of Access

You have the right to request a copy of the personal data that fastbaji holds about you. We will provide this in a clear, structured format. We may ask you to verify your identity before releasing the data to ensure it is not disclosed to an unauthorised party.

7.2 Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Where a correction affects information that has been shared with a third party (such as a payment processor), we will take reasonable steps to inform that party of the correction.

7.3 Right to Erasure

You may request that fastbaji delete your personal data. We will honour such requests to the fullest extent possible, subject to any legal obligations that require us to retain certain records for a minimum period. We will clearly explain which data can be deleted immediately and which is subject to a mandatory retention period.

7.4 Right to Restrict Processing

In certain circumstances — for example, if you contest the accuracy of data we hold or object to a particular use of your data — you may request that we restrict our processing of your information while the matter is investigated. During a restriction period, we will continue to store your data but will not process it for any purpose other than storage unless you provide consent.

7.5 Right to Withdraw Consent

Where we process your personal data on the basis of your consent — for example, for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

8. Policy Updates & Contact

8.1 Updates to This Policy

fastbaji may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or the legal and regulatory environment in which we operate. When we make material changes to this policy, we will notify registered players by email to the address on file at least 14 days before the changes take effect. Minor corrections or clarifications that do not affect your substantive rights will be published without advance notice. The "Last Reviewed" date at the top of this page indicates when the policy was most recently updated.

8.2 Scope and Third-Party Links

This Privacy Policy applies solely to personal data collected and processed by fastbaji. It does not cover the data practices of our payment partners — bKash, Nagad, Rocket, and Upay — or any game studios whose content is available on the platform. We encourage you to review the privacy policies of those parties independently. fastbaji does not control their data practices and cannot accept responsibility for them.

8.3 Children and Minors

fastbaji does not knowingly collect or process personal data from any individual under the age of 18. If we become aware that a registered account belongs to a minor, we will immediately suspend the account, delete or securely isolate the associated personal data to the extent permitted by applicable law, and return any deposits to the originating payment method where technically possible. If you believe a minor has registered on fastbaji, please report this to our support team immediately.

8.4 Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by fastbaji, please contact our support team:

• Email: support@fastbaji (plain text — not a clickable link)
• Live Chat: Available 24/7 via the fastbaji platform
• Response Time: 2–5 minutes via live chat; within 5 business days via email